FAQs

All ticket bookings are non-refundable. 

Subject to availability, it may be possible to make changes to existing bookings. Requests must be received at least 24 hours in advance of the film start time, using our online contact form, and include the booking reference. We do not offer refunds for cancellations.

Ticket prices vary based on location, time, day, and event type, so please check each cinema’s individual page for more details. Note that 3D screenings include an additional surcharge.

Yes, we offer off-peak concessions for students and senior citizens at all our cinemas on select showings.

Student Concession: Available for those in full-time education with a valid student ID that includes an expiry date.

Senior Concession: Available for guests aged 60 and over.

Just ask about these at your chosen venue or select the appropriate ticket option when booking online.

NFTS Student Concession at Gerrards Cross: Students with a valid National Film and Television School card can enjoy 50% off food and drinks anytime from Monday to Thursday and before 5pm from Friday to Sunday. Please note, this discount is only available at Everyman Gerrards Cross, and a valid student card must be presented.

Baby Club are special screenings designed for guests with babies under 12 months old. We show a new release with reduced sound and dimmed lighting for the comfort of the babies. Each ticket includes a hot drink and a choice of either a slice of cake or a small popcorn.

Please note that:

- Seating is allocated.
- Only customers attending with babies are permitted at Baby Club screenings.
- MUBI GO tickets cannot be used for Baby Club screenings.
- Buggies and strollers must be kept clear of fire escape routes. If you're unsure about where to stow your pram, ask a staff member for assistance.

Toddler Club is a weekly screening for parents and children aged 1-5 years. We play a family-friendly film with reduced sound and dimmed lighting for the comfort of the children. Each ticket includes two seats, a hot drink, and either a slice of cake or a small popcorn.

Please note that:

- Seating is allocated.
- Only customers with toddlers aged 1-5 years may attend.
- MUBI GO tickets cannot be used for Toddler Club screenings.
- Buggies and strollers must be kept clear of fire escape routes. If unsure about where to stow your pram, ask a staff member for assistance.

If you can’t make it to Baby Club, babies under 12 months are welcome at any U or PG film before 5pm, seven days a week, free of charge.

Yes, as long as the film’s certificate is U, PG, or 12A. However, you’ll still need to have a baby (0-12 months) present, and an additional child ticket must be purchased for the older child.

Family tickets are available for select screenings and include admission for two adults (18+) and two children (up to age 14).

Relaxed screenings are specially designed to create a welcoming cinema environment for guests on the autism spectrum or with sensory sensitivity, learning disabilities, or other additional needs, and for their families, friends or carers.

Adjustments include:

- No trailers or advertisements.
- Lights remain on low throughout the film.
- Reduced sound volume.
- Freedom to move around and make noise.

We typically play 25 minutes’ worth of ads and trailers prior to each screening. For special events, this can vary between 15 and 40 minutes, subject to the type of event.

No, to attend films rated 15 or 18, guests must meet the age requirement, even if accompanied by an adult. Should you be lucky enough to look younger, staff are entitled to ask you to provide confirmation of your age. Please be ready to provide proof of age to ensure access to these films.

Accepted forms of ID include:

- Passport (or a photocopy)
- Student ID
- Provisional or full driving license

For information on how under 18s can provide ID, please visit:

Yoti CitizenCard - The UK's ID solution

EasyID │ Post Office®

Silver Screen are weekly matinee screenings for guests aged 55 and over. Tickets include a complimentary hot drink and a slice of cake. If you’re under 55, you’re welcome to attend, but refreshments are not included in the standard ticket price.

Standard is our comfortable classic cinema seating. Premier is a mixture of luxury armchairs and sofas, offering further space and comfort. Our premier Gallery seats are always situated on a mezzanine level, offering a range of sofas and armchairs with a unique view of the screen. Club Suites are exclusive to Everyman Hampstead, these are two-seat sofa booths with personal footstools and are situated on each aisle, providing a more intimate seat with a fantastic view of the screen. 

Please note that each venue has its own individual style and offering that best compliment the space for our guests, therefore seating types may vary in each cinema.

We operate over 45 cinemas located in the heart of local communities throughout the UK. For exact addresses and contact details, please visit the venue information page.

If you left a personal item at one of our cinemas, do pop back in and speak with the management team.  Alternatively, please reach out through our online general enquiry form – remember to tick the venue you visited, and tick Lost Property as the email heading. 

While pre-booking tickets is not required, it is recommended to secure your spot in advance to avoid disappointment.

To book tickets online, visit our Films page and click through to the showtime you’d like to attend. You can also purchase tickets at the box office at each venue, or by speaking with an Everyman representative at 01233 555642.

You don’t need to be a member to purchase tickets, but our members enjoy discounted rates and many more perks. Want to know more about membership benefits? Check out our Membership page for details.

No, just bring your e-ticket on your smartphone or a printed version—no need to show the credit card used for booking.

We’re sorry for the inconvenience! Please call an Everyman representative at 01233 555642 with your payment card ready or fill out our online general enquiry form for assistance.

A £2.25 Remote Booking Fee is charged per transaction for online or phone bookings. This fee covers the convenience of our online and phone services and applies regardless of payment method.

To avoid the fee, purchase tickets in person at the cinema or become an Everyman member, which exempts you from the Remote Booking Fee.

Everyman members should ensure they are logged into their membership account when booking tickets online, or provide their membership number when booking tickets by telephone.

We aim to be transparent with the display of our prices in all circumstances. The £2.25 Remote Booking Fee is per transaction, not per ticket, which is why it’s not included in the initial ticket price. However, the fee is clearly displayed throughout the booking process, and the final cost including the booking fee will be shown before purchase.

Our film programme is confirmed weekly, on the Monday of each week for that Friday through Thursday. With some of the bigger blockbusters, tickets might go on sale early. Check our Film Listings page on Monday evening or Tuesday morning for updates.

As we confirm our film programme weekly, it’s not possible to guarantee how long a film will run. Keep an eye on our Film Listings page for the latest updates.

Yes, we offer a variety of hot food and snacks, both savoury and sweet, at our fully licensed bars in all venues. Check out our full menus here.

Only food and drinks purchased at the cinema are allowed into our screens.

Yes, to view our cinema bar menus, select your specific venue and visit the menu tab for details.

Yes, all of our cinemas feature a full bar and restaurant menu, available in the bar area or delivered to your seat in the screen. To view the menus online, select your specific venue and visit the menu tab for details.

Yes! You can have your food and drinks served at the bar or delivered to your seat during the adverts and trailers before the film starts. However, we don't deliver once the main feature has begun to avoid disruption.

The time for last orders for delivery into the screen, before the film, may vary between venues and films. 

We recommend getting to the cinema a little early so you have plenty of time to order, settle in and enjoy your refreshments!

Yes, you're welcome to order from the bar throughout your visit. If the film has started, we’ll ask you to pop back to collect your order when it’s ready.